Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Update motherboard chipset and inf drivers
- Update motherboard chipset and inf drivers
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Disable PCIe ASPM link power saving in control panel
- Disable PCIe ASPM link power saving in control panel
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Perform a BIOS update and clear CMOS
- Perform a BIOS update and clear CMOS
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Reinstall motherboard serial I/O drivers
- Reinstall motherboard serial I/O drivers
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Outdated Intel/AMD motherboard chipset drivers
- Aggressive PCIe Active State Power Management (ASPM)
- Motherboard chipset power controller timeouts
- Corrupted motherboard BIOS NVRAM settings
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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