Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Reinstall Microsoft Visual C++ Redistributable packages
- Reinstall Microsoft Visual C++ Redistributable packages
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run System File Checker (SFC) to repair DLL files
- Run System File Checker (SFC) to repair DLL files
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Perform a clean reinstall of the affected application
- Perform a clean reinstall of the affected application
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Verify integrity of game files on Steam/Epic
- Verify integrity of game files on Steam/Epic
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupt Microsoft Visual C++ Redistributable package
- Damaged application or system DLL files
- Mismatch in library architecture (32-bit vs 64-bit)
- Antivirus false positives or malware file modification
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