Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Run Startup Repair via Windows Installation USB
- Run Startup Repair via Windows Installation USB
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Rebuild the BCD store using bootrec
- Rebuild the BCD store using bootrec
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Run SFC and CHKDSK in Recovery Command Prompt
- Run SFC and CHKDSK in Recovery Command Prompt
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupted BCD boot configuration database
- Failing storage drive sectors
- Interrupted Windows Update
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