Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Clear fTPM data in BIOS (AMD fTPM Reset)
- Clear fTPM data in BIOS (AMD fTPM Reset)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Update BIOS to latest AGESA version
- Update BIOS to latest AGESA version
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Disable fTPM temporarily to isolate issue
- Disable fTPM temporarily to isolate issue
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupted fTPM data
- BIOS update interrupted PSP firmware
- Incompatible AGESA version
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