Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Reduce texture quality
- Reduce texture quality
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Increase shared memory in BIOS (for iGPU)
- Increase shared memory in BIOS (for iGPU)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Close background apps
- Close background apps
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Texture resolution too high
- Memory leak in the game
- Integrated graphics with low RAM sharing
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
dxdiagWas this helpful?
Your progress is saved on this device.