What is D3D12_RAYTRACING_UNSUPPORTED?
The D3D12_RAYTRACING_UNSUPPORTED error is categorized as a high-severity graphics API (DirectX) issue that can significantly impact your PC's stability. The game tries to enable DXR (DirectX Raytracing) on a card without RT cores. When experiencing the Unsupported Raytracing hardware fault, users often report sudden system crashes, unresponsive behavior, or a blue screen of death (BSOD). In most diagnostic scenarios, this problem is directly triggered by underlying hardware or software complications such as enforcing dxr via config and old architecture (pascal, polaris). To permanently resolve the D3D12_RAYTRACING_UNSUPPORTED issue and prevent further system degradation, it is highly recommended to follow our step-by-step troubleshooting guide below, ensuring your graphics API (DirectX) components are functioning correctly.
Common Causes
- Enforcing DXR via config
- Old Architecture (Pascal, Polaris)
Step-by-Step Fix Guide
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1
Turn off Raytracing in game settings or config
Applying the first fix (Turn off Raytracing in game settings or config) addresses the most common root cause of D3D12_RAYTRACING_UNSUPPORTED and restores baseline functionality.
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2
Upgrade to a DXR capable card
If the problem persists, proceeding with the remaining steps ensures all edge cases related to directx instability are covered.
Commands & Diagnostics
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