What is D3D12-RAYTRACING-UNSUPPORTED?
D3D12_RAYTRACING_UNSUPPORTED is a high-severity graphics API (DirectX) problem. The game tries to enable DXR (DirectX Raytracing) on a card without RT cores. The usual suspects are enforcing DXR via config and old Architecture (Pascal, Polaris). See the troubleshooting steps below for the fix.
Common Causes
- Enforcing DXR via config
- Old Architecture (Pascal, Polaris)
Step-by-Step Fix Guide
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1
Turn off Raytracing in game settings or config
Turn off Raytracing in game settings or config is the first thing worth trying, since it resolves D3D12_RAYTRACING_UNSUPPORTED for most affected systems.
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2
Upgrade to a DXR capable card
Where the fault comes back, look to the later steps — they're built around uncommon directx instability triggers.
Commands & Diagnostics
dxdiag
Frequently Asked Questions
In most cases, enforcing DXR via config is behind D3D12-RAYTRACING-UNSUPPORTED. Old Architecture (Pascal, Polaris) can trigger it too.
Most D3D12-RAYTRACING-UNSUPPORTED reports resolve after "Turn off Raytracing in game settings or config". The rest of the guide above is there for the cases that don't.
Rated high severity — D3D12-RAYTRACING-UNSUPPORTED isn't immediately destructive, but recurring instances are a sign to fix it sooner rather than later.
You shouldn't need to. Work through the guide above first — a reinstall is only worth considering if none of those steps help.
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