DIRECTSTORAGE-NOT-SUPPORTED

DirectStorage not available on this system

Medium Severity Category: DirectX / OpenGL Errors

Description

A game requires DirectStorage (GPU decompression) but it is not available, causing long load times or a launch failure.

Common Causes

  • NVMe SSD required (not SATA)
  • Windows 10 version below 1903 or Windows 11 required for full GPU path
  • GPU driver lacks DirectStorage support

Recommended Solutions

  • Solution: Ensure game is installed on an NVMe SSD
  • Solution: Update Windows to the latest version
  • Solution: Update GPU driver to version supporting DirectStorage (NVIDIA 522.25+ / AMD 22.40+)

Diagnostic Commands

  • winver
  • dxdiag

    • Understanding Severity: Medium Severity

    This issue is classified as Medium Severity because it generally affects specific system functions or hardware peripherals rather than causing a complete system crash. While the operating system remains functional, the specific component or software application may be unresponsive or fail to launch. Troubleshooting these issues typically involves resetting software components, clearing temporary caches, or correcting permission settings.

    Safety & Prevention

    When troubleshooting application or configuration errors, always ensure that your operating system has the latest official security patches and quality updates installed. Many minor errors and driver compatibility conflicts are resolved automatically by Windows Update. If you are modifying registry settings, always export a backup of the keys you are changing so that you can easily revert them if necessary.

    Frequently Asked Questions

    Q: Why do system runtimes and installer errors occur?

    These errors usually happen when required library files (like DLLs or .NET Framework) are missing, corrupted, or have version conflicts. Installing the official Microsoft Visual C++ Redistributable package often resolves them.

    Q: How can I fix corrupted Windows system files?

    You can use built-in Windows diagnostic utilities like SFC (System File Checker) and DISM (Deployment Image Servicing and Management). Running these commands restores missing or damaged core system components.

    Q: Is it safe to modify the Windows registry?

    Modifying the registry should be done with caution. Always back up the registry before making edits. Correcting registry paths can resolve configuration locks, but incorrect changes can impact system stability.

    EF
    Verified Expert Guide

    ErrorsFixer Technical Team

    This troubleshooting guide was reviewed and verified by our hardware diagnostics department to ensure step-by-step resolution accuracy.

    Need more help?

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