What is DXGI-ERROR-DRIVER-INTERNAL-ERROR?
DXGI_ERROR_DRIVER_INTERNAL_ERROR is a high-severity graphics API (DirectX) problem. The video card driver encountered an error and could not complete the operation. It's also often linked to conflict with Windows update. Use the steps below to track down and fix the cause.
Common Causes
- Error in driver code
- Conflict with Windows update
Step-by-Step Fix Guide
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1
Perform a clean install of the drivers
Perform a clean install of the drivers is the first thing worth trying, since it resolves DXGI_ERROR_DRIVER_INTERNAL_ERROR for most affected systems.
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2
Install an older, stable version (Rollback)
In case symptoms recur, the rest of the sequence deals with the less common side of directx instability.
Commands & Diagnostics
dxdiag
Frequently Asked Questions
In most cases, error in driver code is behind DXGI-ERROR-DRIVER-INTERNAL-ERROR. Conflict with Windows update can trigger it too.
Try "Perform a clean install of the drivers" first — it resolves most DXGI-ERROR-DRIVER-INTERNAL-ERROR cases on its own. Only work through the rest of the guide above if it comes back.
DXGI-ERROR-DRIVER-INTERNAL-ERROR is a high-severity error. It won't damage your PC instantly, but repeated occurrences usually point to a deeper problem worth addressing soon.
You shouldn't need to. Work through the guide above first — a reinstall is only worth considering if none of those steps help.
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