Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Back up all data immediately
- Back up all data immediately
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run CHKDSK to remap bad sectors
- Run CHKDSK to remap bad sectors
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Monitor with CrystalDiskInfo for S.M.A.R.T. data
- Monitor with CrystalDiskInfo for S.M.A.R.T. data
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Developing bad sectors forcing multiple read retries
- Head misalignment from physical shock
- Degraded spindle motor
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