Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Check Task Manager for unusually high-utilization processes executing from Temp or AppData directories.
- Check Task Manager for unusually high-utilization processes executing from Temp or AppData directories.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Terminate suspicious processes using Taskkill or Resource Monitor.
- Terminate suspicious processes using Taskkill or Resource Monitor.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Download and execute a full clean scan using Microsoft Safety Scanner (MSERT).
- Download and execute a full clean scan using Microsoft Safety Scanner (MSERT).
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Malicious utility bundles or drive-by scripts from unverified websites.
- Compromised web browser extensions running background script loops.
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