Storage · high

How to fix NVMe SSD Thermal Throttling / Disconnect

Error code: NVME_OVERHEATING_CRASH

What this error means

High-speed NVMe PCIe SSD temperature exceeds safety thresholds, triggering critical thermal throttling, performance drops, or sudden controller disconnects resulting in BSOD or system freeze.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 4 complete
01Install a dedicated NVMe heatsink or thermal pads
  1. Install a dedicated NVMe heatsink or thermal pads
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Improve airflow inside the PC case
  1. Improve airflow inside the PC case
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Move SSD to another M.2 slot further from the GPU
  1. Move SSD to another M.2 slot further from the GPU
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
04Monitor SSD temperatures using CrystalDiskInfo
  1. Monitor SSD temperatures using CrystalDiskInfo
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • SSD lacks proper heatsink or thermal pads
  • Poor airflow in the PCIe slot area
  • Heavy continuous read/write load on the SSD
  • SSD placed directly under a hot graphics card slot