Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Enforce multi-factor authentication (MFA) on all remote logins
- Enforce multi-factor authentication (MFA) on all remote logins
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Disable RDP or secure it behind a VPN
- Disable RDP or secure it behind a VPN
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Deploy Endpoint Detection and Response (EDR) agents
- Deploy Endpoint Detection and Response (EDR) agents
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Reconstruct systems from isolated, immutable backups
- Reconstruct systems from isolated, immutable backups
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Compromised Remote Desktop Protocol (RDP) entry points
- Lateral movement of attackers using compromised admin credentials
- Active botnet loaders like Emotet on the network
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