Motherboard · medium

How to fixUSB-CONTROLLER-ERROR

USB controller error (Code 43 / 10)

What this error means

USB-CONTROLLER-ERROR is a medium-severity motherboard problem. The motherboard's USB controller reports a Code 43 (device stopped) or Code 10 (cannot start) error in Device Manager. This affects all USB ports managed by the failing controller. Symptoms include USB devices suddenly disconnecting, USB ports not powering devices, or the controller disappearing from Device Manager entirely. Follow the steps below to fix it.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Update or reinstall USB controller drivers
  1. Update or reinstall USB controller drivers
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Check Device Manager for controller errors
  1. Check Device Manager for controller errors
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Reset USB settings in BIOS
  1. Reset USB settings in BIOS
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • USB controller driver corruption
  • Electrical damage to USB port
  • BIOS USB configuration error

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

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