Storage · high

How to fixBITLOCKER-RECOVERY-LOOP

BitLocker requires a recovery key after every boot

What this error means

BITLOCKER-RECOVERY-LOOP is a high-severity storage drive (SSD/HDD) problem. The computer asks for the 48-digit BitLocker key every time it is restarted, even if the password is not changed. Work through the steps below in order.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Enter the recovery key from your Microsoft account (account.microsoft.com/devices)

Enter the recovery key from your Microsoft account (account.microsoft.com/devices).

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02After logging in, temporarily disable BitLocker and reactivate

After logging in, temporarily disable BitLocker and reactivate.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Make sure the BIOS Boot mode (UEFI/CSM) is left unchanged

Make sure the BIOS Boot mode (UEFI/CSM) is left unchanged.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Hardware change (RAM, GPU, SSD) triggered TPM verification
  • The BIOS update changed the PCR values ​​of TPM
  • Enabled Secure Boot has been disabled or changed