Guided help
A clearer place to start.
Understand the symptom before choosing a fix.
BIOS & startup
PC startup & BIOS errors
Identify where startup stops.
Windows & BSODUnderstanding blue screen codes
Start with the stop code.
ProcessorCPU temperature & stability
Look for when the problem happens.
DirectXDirectX & game errors
Record the game’s exact error message.
GraphicsGames crashing & graphics errors
Separate an app crash from a system crash.
MotherboardTroubleshooting a new PC build
Start with model compatibility and POST.
Windows & BSODChoosing a diagnostic starting point
Collect information before changing settings.
Power supplyPower & unexpected shutdowns
Record when power is lost.
MemoryMemory errors & instability
Check the exact memory configuration.
StorageStorage errors & drive health
Protect your data first.
Windows & BSODWindows error codes
Match the code and the context.
Windows & BSODWindows Update troubleshooting
Record the failing update and code.