Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Restart the router (turn off for 1 minute)
- Restart the router (turn off for 1 minute)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Reset complete network settings in Windows
- Reset complete network settings in Windows
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Change the DNS servers to 8.8.8.8
- Change the DNS servers to 8.8.8.8
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- ISP Provider Error
- Corrupt network card driver
- Stuck Router
- IP address conflict
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