Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Enable .NET 3.5 via Windows Features with installation media
- Enable .NET 3.5 via Windows Features with installation media
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Use DISM to install .NET from Windows media
- Use DISM to install .NET from Windows media
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Run .NET repair tool
- Run .NET repair tool
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Windows optional feature source files unavailable
- Windows Update dependency missing
- Corrupted .NET framework files
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