Before you begin
Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Disconnect all USBs except the keyboard and reboot
- Disconnect all USBs except the keyboard and reboot
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Reset CMOS (by removing battery)
- Reset CMOS (by removing battery)
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Turn off Fast Boot
- Turn off Fast Boot
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Incompatible USB device connected
- Conflict between Windows Fast Boot and BIOS Fast Boot
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