Firmware · high

How to fixINTEL-ME-FIRMWARE-ERROR

Intel Management Engine (ME) firmware error

What this error means

INTEL-ME-FIRMWARE-ERROR is a high-severity firmware problem. The Intel Management Engine (ME) — a separate microcontroller embedded in Intel chipsets — has reported a firmware error. The ME handles out-of-band management, AMT (Active Management Technology), and hardware security features. ME errors can prevent the system from booting, cause unexpected shutdowns, or display as error codes in the BIOS POST screen. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Flash complete BIOS update including ME firmware
  1. Flash complete BIOS update including ME firmware
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Use Intel ME System Tools to verify ME state
  1. Use Intel ME System Tools to verify ME state
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Contact motherboard manufacturer for ME recovery
  1. Contact motherboard manufacturer for ME recovery
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Corrupted ME firmware region
  • Incompatible BIOS and ME firmware combination
  • BIOS update that did not include ME update

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

msinfo32