Storage · high

How to fixNVME-CONTROLLER-RESET

NVMe controller reset

What this error means

NVMe controller reset is a high-severity storage drive (SSD/HDD) issue. The NVMe SSD controller has reset due to a communication error. It causes system crashes or data loss. It sometimes comes down to insufficient power to PCIe slot. Follow the steps below to fix it.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 4 complete
01Install the NVMe cooler

Install the NVMe cooler.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Update the NVMe firmware

Update the NVMe firmware.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Try another M.2 slot

Try another M.2 slot.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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04Check PCIe settings in BIOS

Check PCIe settings in BIOS.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • NVMe drive overheating
  • Insufficient power to PCIe slot
  • Faulty NVMe slot
  • Old firmware NVMe