Before you begin
Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 2 complete01Move the GPU to another slot
- Move the GPU to another slot
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Update the driver chipset
- Update the driver chipset
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Misplaced card
- Corrupted PCIe slot
- Defective driver
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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