Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Stop using the PSU immediately
- Stop using the PSU immediately
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Replace the entire PSU — do not repair DIY
- Replace the entire PSU — do not repair DIY
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Have a qualified technician inspect other components for damage
- Have a qualified technician inspect other components for damage
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Component aging (5+ years)
- Chronic voltage instability
- Manufacturing defect (capacitor plague era)
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