Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Update GPU and network/Wi-Fi drivers
- Update GPU and network/Wi-Fi drivers
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Disable Modern Standby if supported: powercfg /a
- Disable Modern Standby if supported: powercfg /a
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Enable USB wake support in BIOS → USB Wake Support
- Enable USB wake support in BIOS → USB Wake Support
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Driver not supporting S3 wake correctly (common for USB and GPU drivers)
- Modern Standby (S0ix) conflict with older hardware
- BIOS setting disabling wake-on-USB
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