BIOS & startup · medium

How to fix TPM chip not found

Error code: TPM-NOT-FOUND

What this error means

Windows 11 or BitLocker does not find the TPM 2.0 module. The usual suspects are TPM disabled in BIOS, missing physical TPM and old firmware.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Enable TPM 2.0 / fTPM in the BIOS/UEFI settings
  1. Enable TPM 2.0 / fTPM in the BIOS/UEFI settings
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Update the motherboard BIOS to the latest version
  1. Update the motherboard BIOS to the latest version
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Check TPM status in Device Manager under Security Devices
  1. Check TPM status in Device Manager under Security Devices
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • TPM disabled in BIOS
  • Missing physical TPM
  • Old firmware