Motherboard · critical

How to fix Overvoltage on USB hub port

Error code: USB-POWER-SURGE

What this error means

The USB device has exceeded the power limits of its hub port. The usual suspects are short circuit on the USB front panel on the computer case and damaged controller on board.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Disconnect the warning device immediately!
  1. Disconnect the warning device immediately!
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Check the ports for physically broken
  1. Check the ports for physically broken
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Restart the computer to restore power to the ports
  1. Restart the computer to restore power to the ports
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • A shorted USB device (often a cheap flash drive or a damaged mouse connector)
  • Short circuit on the USB front panel on the computer case
  • Damaged controller on board

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

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