Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 2 complete01Install the Visual C++ Redistributable from the Microsoft website
Install the Visual C++ Redistributable from the Microsoft website.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Repair installation
Repair installation.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Missing VC++ installation
- Corrupt runtime files
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