Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Update the game or application
- Update the game or application
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Disable Vulkan validation layers in Nvidia/AMD settings if accidentally enabled
- Disable Vulkan validation layers in Nvidia/AMD settings if accidentally enabled
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Update GPU driver
- Update GPU driver
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Application misusing Vulkan API
- Wrong synchronization primitives
- Unsupported extension called
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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