Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Run Windows Memory Diagnostic
- Run Windows Memory Diagnostic
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run CHKDSK on all drives
- Run CHKDSK on all drives
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Run SFC /scannow
- Run SFC /scannow
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Defective RAM module
- Failing SSD/HDD causing page file corruption
- Corrupt Windows system files
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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