What is 0x0000009F?
This high-severity issue affects the Windows operating system. The driver put the device into an erroneous power state and the system crashed. This can also stem from sleep/Hibernate Problems. The steps below are ordered to resolve this efficiently.
Common Causes
- Sleep/Hibernate Problems
- Outdated network or card reader driver
Step-by-Step Fix Guide
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1
Update any drivers from the laptop/board manufacturer's site
In our testing, Update any drivers from the laptop/board manufacturer's site alone clears up 0x0000009F more often than any other single step.
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2
Disable Fastboot
When the first step isn't enough, the later steps handle the edge cases tied to windows instability.
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3
Change power settings to 'High performance'
"Change power settings to 'High performance'" handles an edge case some users report with 0x0000009F.
Commands & Diagnostics
powercfg /h off
Frequently Asked Questions
The leading cause of 0x0000009F is sleep/Hibernate Problems, though outdated network or card reader driver also show up in our reports.
Most 0x0000009F reports resolve after "Update any drivers from the laptop/board manufacturer's site". The rest of the guide above is there for the cases that don't.
0x0000009F is a high-severity error. It won't damage your PC instantly, but repeated occurrences usually point to a deeper problem worth addressing soon.
You shouldn't need to. Work through the guide above first — a reinstall is only worth considering if none of those steps help.
Sometimes. Microsoft regularly releases patches that fix known BSOD triggers including 0x0000009F. Make sure Windows is fully up to date via Settings → Windows Update before attempting more advanced fixes.
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