Windows & BSOD · high

How to fix0x000000EA

THREAD_STUCK_IN_DEVICE_DRIVER

What this error means

This high-severity issue affects the Windows operating system. A thread has been waiting for a device in hardware state for an infinite amount of time. Common triggers are typically the graphics or sound card driver has looped and bad power profile activated. Work through the steps below in order.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Update the GPU/Sound driver

Update the GPU/Sound driver.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Set power settings to 'High performance'

Set power settings to 'High performance'.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Alternatively, disable hardware acceleration in your web browser

Alternatively, disable hardware acceleration in your web browser.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Typically the graphics or sound card driver has looped
  • Bad power profile activated

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

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