Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Reinstall GPU drivers using DDU in Safe Mode
- Reinstall GPU drivers using DDU in Safe Mode
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Disable GPU overclocking in MSI Afterburner
- Disable GPU overclocking in MSI Afterburner
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Verify DirectX installation and runtime files
- Verify DirectX installation and runtime files
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Check GPU temperatures under load
- Check GPU temperatures under load
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupted graphics driver
- Unstable GPU overclock
- Thermal throttling
- DirectX runtime corruption
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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