Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Run CHKDSK disk repair utility
- Run CHKDSK disk repair utility
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Update SSD controller firmware
- Update SSD controller firmware
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Run SFC and DISM tools
- Run SFC and DISM tools
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Uninstall third-party antivirus
- Uninstall third-party antivirus
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- SSD/HDD sector corruption
- Outdated SSD firmware
- System file corruption
- Antivirus software conflict
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