Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01Run the Windows Update Troubleshooter
Run the Windows Update Troubleshooter.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Reset Windows Update components and clear SoftwareDistribution cache
Reset Windows Update components and clear SoftwareDistribution cache.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Temporarily disable third-party antivirus software
Temporarily disable third-party antivirus software.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Grant permissions using icacls command
Grant permissions using icacls command.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Corrupted UpdateDB
- Antivirus Block
- Invalid permission
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