Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Run CHKDSK tool to repair file system sectors
- Run CHKDSK tool to repair file system sectors
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Re-download the Windows ISO file and create a new USB installer
- Re-download the Windows ISO file and create a new USB installer
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Swap the SATA connection cable and motherboard port
- Swap the SATA connection cable and motherboard port
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Check CrystalDiskInfo for disk health analysis
- Check CrystalDiskInfo for disk health analysis
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Bad sectors or block errors on storage drive (SSD/HDD)
- Corrupted ISO installation files or media storage
- Failing SATA interface cables or unstable connections
- Optical drive read head contamination
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