Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Run DISM restore health scan using Windows media source
- Run DISM restore health scan using Windows media source
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Reset the SoftwareDistribution update cache folder
- Reset the SoftwareDistribution update cache folder
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Update the Servicing Stack Update (SSU) package
- Update the Servicing Stack Update (SSU) package
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Run SFC scan to fix corrupted files
- Run SFC scan to fix corrupted files
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupted servicing catalog CBS manifest files
- Incomplete background cumulative update installations
- Bad sector errors in Component Store partition
- Antivirus software file modifications
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