Before you begin
Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Run the DISM component cleanup command to purge obsolete and corrupted components.
- Run the DISM component cleanup command to purge obsolete and corrupted components.
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run the DISM RestoreHealth command to repair the system image store.
- Run the DISM RestoreHealth command to repair the system image store.
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Reset Windows Update component services via command prompt.
- Reset Windows Update component services via command prompt.
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupt component database in the Windows WinSxS folder.
- Interrupted or corrupted update downloads in the SoftwareDistribution store.
- Windows update services (wuauserv, cryptsvc) configuration issues.
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