Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Update BIOS to the latest version from the manufacturer
- Update BIOS to the latest version from the manufacturer
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Disable advanced C-States and S-States in BIOS
- Disable advanced C-States and S-States in BIOS
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Boot with /NOACPI flag to diagnose: bcdedit /set {default} detecthal yes
- Boot with /NOACPI flag to diagnose: bcdedit /set {default} detecthal yes
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- BIOS has a bug in ACPI table implementation
- ACPI features like C-States or S-States misconfigured in BIOS
- Windows update broke compatibility with BIOS ACPI tables
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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