Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Run MemTest86 to check memory health
Run MemTest86 to check memory health.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Uninstall recent drivers or security software
Uninstall recent drivers or security software.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run Windows Defender Offline scan
Run Windows Defender Offline scan.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Faulty system memory (RAM)
- Malicious software kernel hooks
- Unstable driver modifying kernel tables
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
mdsched.exeWas this helpful?
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