Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Run System File Checker (SFC) and DISM
- Run System File Checker (SFC) and DISM
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Check memory using Windows Memory Diagnostic or MemTest86
- Check memory using Windows Memory Diagnostic or MemTest86
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Update or rollback recently installed device drivers
- Update or rollback recently installed device drivers
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Disable overclocking in BIOS/UEFI
- Disable overclocking in BIOS/UEFI
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupted system drivers
- Defective RAM memory modules
- Corrupted Windows system files
- Incompatible third-party security software
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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