Windows & BSOD · high

How to fix0x000000C2

BAD_POOL_CALLER

What this error means

0x000000C2 is a high-severity Windows operating system problem. The current thread made an invalid request to the memory pool. Work through the steps below in order.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 2 complete
01Turn on Driver Verifier to find out which driver is causing the error

Turn on Driver Verifier to find out which driver is causing the error.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Update your device drivers

Update your device drivers.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • The driver freed already freed memory (Double free)
  • Attempting to free memory that does not belong to