Memory · critical

How to fixBAD_POOL_HEADER

Bad memory pool header

What this error means

BAD_POOL_HEADER is a critical-severity system memory (RAM) problem. Pool manager detected corrupted data in memory. It could be the RAM or the driver. This usually traces back to defective RAM and malware. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01MemTest86
  1. MemTest86
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Update the drivers
  1. Update the drivers
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Antivirus scan
  1. Antivirus scan
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Defective RAM
  • Corrupt driver
  • Malware