Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Run Windows Memory Diagnostic
- Run Windows Memory Diagnostic
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Test MemTest86 overnight
- Test MemTest86 overnight
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Try each module separately
- Try each module separately
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Reset the XMP profile
- Reset the XMP profile
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Defective RAM
- Bad DIMM slots
- Bad XMP profiles
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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