Before you begin
Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 2 complete01Update the BIOS to the latest version
- Update the BIOS to the latest version
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Turn off advanced C-states in BIOS
- Turn off advanced C-states in BIOS
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Extremely old or modified BIOS
- Faulty implementation from board manufacturer
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