Graphics · high

How to fixAMD-DISPLAY-DRIVER-CRASH

AMD display driver crash (amdkmdag.sys)

What this error means

AMD display driver crash (amdkmdag.sys) (AMD-DISPLAY-DRIVER-CRASH) is a high-severity fault affecting the graphics card (GPU). The AMD kernel-mode display driver (amdkmdag.sys) has crashed. This driver handles all communication between DirectX, Windows Display Driver Model (WDDM), and AMD Radeon hardware. Crashes manifest as black screen recovery events, blue screens with 'VIDEO_TDR_FAILURE' pointing to amdkmdag.sys, or complete display output loss. This usually traces back to overclocked GPU memory and corrupted shader cache. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01DDU clean install of AMD Adrenalin drivers
  1. DDU clean install of AMD Adrenalin drivers
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Clear AMD shader cache in Radeon Software
  1. Clear AMD shader cache in Radeon Software
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Lower GPU memory clock in Radeon Software
  1. Lower GPU memory clock in Radeon Software
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Driver version incompatibility
  • Overclocked GPU memory
  • Corrupted shader cache