Graphics · critical

How to fixVIDEO_TDR_FAILURE

VIDEO TDR failure (0x116)

What this error means

Windows could not recover an unresponsive graphics driver (stop code 0x116). A driver issue or graphics-system instability can be involved; the code alone does not identify a defective card.

Applies to
Windows 11; Windows 10 interfaces may differ
Difficulty
Beginner to intermediate
Before changes
Some checks require restart or system changes

Documentation checked: 2026-09-28 · Editorial guide checked against the linked documentation; not tested on every hardware configuration.

Before you begin

Back up important files. Save your work and record the exact message before changing anything. If Windows cannot start, see the startup guide.

Work through these checks

0 of 4 complete
01Identify the display device
  1. Open Device Manager and expand Display adapters.
  2. Open the device’s Properties → Driver and record its name, driver version and date. Note any .sys file named on the crash screen.
What to expect

You can select the correct manufacturer and driver family.

If it does not help

If Windows cannot start, use the startup guide and collect a photo of the message instead.

Browse related errors
02Check what changed before the crash
  1. Compare the first crash date with recent graphics-driver or hardware changes.
  2. For a problem that began immediately after a driver update, check the manufacturer’s rollback instructions. Use drivers from the PC or GPU manufacturer for the exact model.
What to expect

A known driver change can be tested separately from other changes.

If it does not help

If there is no clear relationship, keep the current version recorded and move to cooling checks.

Browse related errors
03Check cooling and performance settings
  1. Check that external vents are clear and cooling fans operate.
  2. Undo only overclocking settings you changed, using your device’s documented procedure. Test the same activity again once it is safe.
What to expect

You can see whether crashes depend on load or custom settings.

If it does not help

If overheating, repeated shutdowns, or instability continue, stop the test and seek hardware diagnosis.

Browse related errors
04Collect evidence before replacing parts
  1. Record which application triggers the problem and whether other applications are affected.
  2. Give support the exact code, graphics-device model and driver history.
What to expect

The next diagnosis is based on repeatable evidence.

If it does not help

Do not assume that changing a timeout registry value repairs the underlying problem.

Browse related errors

Possible causes

  • Outdated GPU Drivers
  • Overheating
  • Overclocking
  • Defective card

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

dxdiag

Sources & further reading