Windows & BSOD · high

How to fixBSOD on install

Windows installer crash (driver/RAM issue)

What this error means

Windows installer crash (driver/RAM issue) (BSOD on install) is a high-severity fault affecting the Windows operating system. A blue screen of death (BSOD) crash occurs during the Windows installation process, preventing the setup from completing. It's most often caused by defective or unstable RAM modules and incorrect storage controller mode in BIOS (IDE vs AHCI/RAID). The steps below are ordered to resolve this efficiently.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Re-create Windows installation USB using Media Creation Tool
  1. Re-create Windows installation USB using Media Creation Tool
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Test RAM with a single stick or lower speed in BIOS
  1. Test RAM with a single stick or lower speed in BIOS
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Set SATA/NVMe controller mode to AHCI in BIOS
  1. Set SATA/NVMe controller mode to AHCI in BIOS
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Defective or unstable RAM modules
  • Corrupted Windows installation media USB
  • Incorrect storage controller mode in BIOS (IDE vs AHCI/RAID)