Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Disable XMP/EXPO and leave RAM at JEDEC speed
Disable XMP/EXPO and leave RAM at JEDEC speed.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Reset BIOS to default
Reset BIOS to default.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Reduce CPU power in idle state (Idle)
Reduce CPU power in idle state (Idle).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Unstable CPU or RAM overclocking (XMP)
- Incorrect setting of C-states in BIOS
- Defective processor (rare)
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
msinfo32Was this helpful?
Your progress is saved on this device.