Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Check drive SMART status with CrystalDiskInfo
- Check drive SMART status with CrystalDiskInfo
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run CHKDSK disk repair
- Run CHKDSK disk repair
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Run SFC and DISM tools
- Run SFC and DISM tools
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Termination of a critical system process or thread
- Failing system hard drive or SSD
- SATA/NVMe controller connection issue
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