Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Disable CSM for modern UEFI systems
Disable CSM for modern UEFI systems.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Reinstall OS in UEFI mode
Reinstall OS in UEFI mode.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Check Secure Boot compatibility
Check Secure Boot compatibility.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- CSM enabled with UEFI OS
- Old OS installed in Legacy mode
- Secure Boot + CSM conflict
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