Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Disable CSM for modern UEFI systems
- Disable CSM for modern UEFI systems
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Reinstall OS in UEFI mode
- Reinstall OS in UEFI mode
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Check Secure Boot compatibility
- Check Secure Boot compatibility
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- CSM enabled with UEFI OS
- Old OS installed in Legacy mode
- Secure Boot + CSM conflict
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